Our Team

Dr. Hau, one of Orchestrall’s co-founders, brings to the helm of Orchestrall a unique global perspective on Information Technology and business processes. In his vision of connecting global markets, he wears the customer’s hat, using a new and unique model for serving the unmet service needs of customers around the world.

In his previous tenure as Senior Vice President of Global Services and Applications at GlaxoSmithKline – a Global 30 company – his responsibilities included optimizing the IT application life cycle and operating global services. He was also responsible for developing and implementing global processes in IT Quality Methodology, Project Governance and IT Global Sourcing strategy.

At GSK, Dr. Hau was also responsible for leading and implementing Process Improvement (Lean Sigma) throughout the IT division, and he served as VP of Portfolio Analytics in the Research and Development division. Globally, he managed staff in the UK, Poland, Ireland, US, Australia and Latin America, and created offshore partners in India, China, Ireland and Canada.

A sought-after keynote speaker on IT Strategy, Lean Sigma, and Knowledge Work Productivity, Dr. Hau appears at conventions and summits internationally, and he was featured in the Wall Street Journal (India) as a global leader of IT Outsourcing. Dr. Hau has served as an advisor for the ChinaSourcing Working Committee, China Council for International Investment Promotion, and the Chinese city of Chengdu in its development of the ITO and BPO industries. He is also on the Industry Advisory Board for the School of Engineering at the University of Wisconsin-Madison.

Prior to joining GlaxoSmithKline, Dr. Hau was Assistant Professor at the Graduate School of Business, and Research Fellow at the Center for Quality and Productivity Improvement at the University of Wisconsin, where he earned a Ph.D. in statistics (minor in Computer Science), and an M.S. in Industrial Engineering. He earned his B.Sc. and M.Sc. (Statistics) degrees from the Chinese University of Hong Kong, where he was raised.

Mr. Chu manages Orchestrall’s overall relationships, investments, operations and growth strategy for the Asia Pacific region. Throughout his broad-ranging career he has established and managed international organizations of varying size, complexity and culture, in the areas of information technology investment, key partnership development, global sourcing execution, and high-growth sales organization management.

Prior to Orchestrall, Mr. Chu directed and executed investment and global sourcing services strategy for Beyondsoft Group. In that capacity he led Beyondsoft’s sales and delivery team, and established business relationships with many Fortune 500 companies. Before Beyondsoft, Mr. Chu was a partner at Synapse, where he managed the $100 million China-Japan Bridge fund with TOA capital for the China emerging market.

Mr. Chu received a Master of Computer Science from New Jersey Institute of Technology, and throughout his career has taken extensive financial and management training courses at Rutgers University. He also serves on the Board of Directors for JOMI International and Century Vision Associates.

John is a veteran of 29 years in the life sciences industry, first at GlaxoSmithKline, then at Merck as Executive Director, Merck Polytechnic Institute in 2008, and joining Orchestrall, Inc. as Senior VP, Learning & Talent Solutions in 2016. His background includes Sales, Marketing, Corporate Staffs, Information Technology, Research and Development, and 19 years in Learning & Development.

John’s expertise lies in the application of learning to business strategy to drive workforce effectiveness and the application of technology to learning to drive learning effectiveness and efficiency.

John holds a BA in Economics (magna cum laude) from Boston College. He has served on the Board of Directors of the Life Sciences Trainers and Educators Network (LTEN) for 14 years, including 2 years as president. He is also a member of the Association for Talent Development, the Society of Human Resources Management, and Chair of the Board of the Asia Training Consortium. He also serves as Advisor, National Board of Medical Examiners Clinical Research Certification, and an advisor to the Smart Healthy City Alliance.

Kenny has more than 33 years of experience in assessment, information technology, data analytics, business process, and strategic planning. Prior to joining Orchestrall, he held various leadership positions, including VP in Application and Database Development and Director of Strategic Planning and Institutional Effectiveness, at the National Board of Medical Examiners. During his tenure at NBME, he was instrumental in establishing the NBME Business Renewal framework for process improvement and strategic development. He led NBME’s technology transformation from traditional assessment into web-based testing, computer-based case simulations, and clinical skills assessment with standardized patients.

Kenny holds a Master’s Degree in Technology Management, co-sponsored by the Wharton Business School and Engineering School at the University of Pennsylvania. He also has a Master’s Degree in Computer Science from the University of Iowa, and a Bachelor’s Degree in Physics and Computer Science from the Chinese University of Hong Kong.

Ms. Kellepourey comes to Orchestrall with over a decade of broad-ranging experience in the world of financial management. Her career has spanned the corporate and non-profit sectors, where she has become a leader in budgeting, financial reporting, staff supervision, systems implementation, internal auditing, and planning.

Ms. Kellepourey has a Bachelor of Business Administration in Accounting, which she earned from the College of William & Mary. After completing her degree she returned to Philadelphia, where she worked in public accounting for Arthur Andersen’s Enterprise Group, servicing a diverse client base, including pre-IPO startups. From there she transitioned to private accounting and finance at Morgan Lewis, and then over to CIGNA’s financial development program. During her time there she worked in the home office of CIGNA’s International Division, occasionally traveling to Europe and Asia. After CIGNA she moved to the world of non-profit financial and operational management, as Director of Finance at The Franklin Institute, where she drove organizational change and improvements in support of the Institute’s mission.

Ms. Kellepourey is a Certified Public Accountant.

Frank is a forward-thinking healthcare executive with over 17 years’ experience working in the Aging Services industry. Frank’s passion and commitment has always been guided by doing what’s right for the resident and the mission of the organization. Frank has worked in CCRCs and stand-alone SNFs for both for-profit and non-profit organizations. He has a proven track record for leading organizations in a successful manner, both operationally and financially, in a patient centered environment.

Frank is a licensed PA Nursing Home Administrator (NHA), is Certified in Healthcare Compliance (CHC), is a Certified Compliance and Ethics Professional (CCEP), a Facilities Management Professional (FMP) and is Certified by the Society for Human Resources Management (SHRM) as a Senior Certified Professional (SHRM-SCP). Frank earned his Bachelor of Arts Degree from Temple University and holds a Master’s of Science Degree from Saint Joseph’s University in Organizational Development, Training and Leadership. Frank is also a Veteran of the United States Air Force.

Jamie is an innovative value creator with 12 years of experience in company leadership and new product development across European, North American and Asian markets. Prior to Mpower, Jamie was an Associate for the Smart Healthy City Alliance, Orchestrall’s flagship China Market Access product, where he led new product development. Before joining Orchestrall, Jamie founded and led several companies within both the Health and Wellness and software spheres. In his younger days, Jamie played professional squash for Scotland for 7 years and holds a BSc in Psychology from Heriot Watt University and a BA in Business Administration from Edinburgh International College.

With over 12 years of experience in statistics, quantitative methods and academic research, Karla leads Orchestrall’s behavioral data analytics and predictive model development. Originally from Romania, Karla completed her B.A. in social and cognitive psychology at Jacobs University Bremen in Germany, her M.A. in social sciences at the University of Chicago and her Ph.D. in psychology and neuroscience at Temple University in Philadelphia. Karla’s experience in healthcare comes primarily from the field of mental health, where she has worked internationally for more than 6 years in both clinical and research capacities.

An IT professional with 22 years of experience both as an entrepreneur and an employee in the IT services industry. Expertise in solution architecture, client management, operations and delivery management.

She is responsible for delivery of all services and solutions. A key contributor in conceptualizing the RevenueIQ solution, she currently holds product management responsibilities across the solutions portfolio. As a technical consultant supports all pre-sales for solutions and services. She is an active participant in the Solution Design and Validation aspects of all key client engagements and also takes on consulting assignments as a Solution Architect. Previously, Kalyani worked as Director – Global Delivery Operations for a 5000+ US IT services company with primary delivery centers in India and Sri Lanka. She led the Global Delivery Operations team, whose mandate was increasing operational efficiencies. Prior to this, she was involved in key roles including global business and operations planning, managing delivery and operations for the fastest growing business unit.

Earlier, she co-founded and successfully ran an offshore IT Services Company focused on providing product engineering services. Kalyani has an MS in Computer Science from Northeastern University, Boston.

Mr. San Wing is the founder and main investor of Orchestrall Holdings Limited and Orchestrall (Group) Limited (the “Orchestrall Group”). Before Orchestrall, Mr. San invested in and set up joint ventures in Fujian with Carrefour of France and B&Q of the UK. In 2004, Mr. San, as one of the founders of Everbright Securities Co. Ltd., invested in the Company and became the Company’s director from 2004 to 2008. In 2009, Mr. San established the Orchestrall Group in Hong Kong, and became Chairman of the Board. Wholly owned subsidiaries, including Orchestrall, Inc. (USA) and Orchestrall (Beijing), Inc. were subsequently established.

Mr. San is also a committee member of the CPPCC representing Fujian province, as well as Vice Chair of the Fujian Foreign Business Investment Enterprise Association.

Mr. van Ratingen is a senior global executive with over two decades of leadership experience in the Financial Services and Management Consulting sectors. His areas of functional expertise include Operational Management, Information Systems, Direct Marketing, and Business Development.

Over a span of 25 years he has worked with Fortune 500 companies, public and private, across Asia and Europe. The breadth and depth of his geographic, industry and functional experience have prepared him uniquely for leadership in Orchestrall, where he is able to leverage his knowledge and bottom-line business acumen in service of fulfilling Orchestrall’s mission of connecting global markets.