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John Constantine Inducted into the LTEN Hall of Fame
April 1, 2024

The Life Sciences Trainers & Educators Network (LTEN) has inducted John Constantine into its Hall of Fame, Class of 2024. The LTEN Hall of Fame acknowledges the valuable contributions that trainers and distinguished members have made to the life science training industry.

John Constantine is senior vice president of consulting at Orchestrall, and an LTEN member for more than 25 years. John has been a beacon of leadership and innovation within LTEN. His tenure as president of the LTEN's board and his efforts to expand LTEN’s reach into learning & development groups in member companies highlight his dedication to enhancing the LTEN community’s impact on professional development and networking.

The Life Sciences Trainers & Educators Network (LTEN) is the only global 501(c)(3) nonprofit organization specializing in meeting the needs of life sciences learning professionals. LTEN shares the knowledge of industry leaders provide insight into new technologies and offers innovative solutions and communities of practice that grow careers and organizational capabilities. Founded in 1971, LTEN has grown to more than 3,000 individual members who work in pharmaceutical, biotech, medical device, and diagnostic companies, and industry partners who support the life sciences training departments. LTEN also has members across non-commercial disciplines including clinical, manufacturing, compliance, regulatory, quality, and GxP training roles.

For more about LTEN and the 2024 Hall of Fame, click here.


Process Management International Ltd and Orchestrall, Inc. Announce Strategic Partnership in Consulting and Training Services
May 18, 2023

With this strategic partnership, the combined resources of both organisations represent broad expertise, with multilingual and multicultural capabilities to support clients across the UK, Europe, Africa, the US, China, Hong Kong, and Singapore.

PMI, with headquarters in the UK, is an international leader in Performance Improvement consulting, and training and development with almost 40 years of proven success across multiple industries.

Orchestrall, a US and Hong Kong based company, was founded in 2009 with expertise in process and project management, strategic planning and execution, and training, focusing on the Life Sciences and Healthcare sectors in the US, China, and HK.

Dr Ian Hau, CEO of Orchestrall, and John Constantine, SVP of Orchestrall, along with other senior consultants from Orchestrall, will augment PMI’s experienced Consulting team, particularly in the Life Sciences and Healthcare sectors in the US, China, HK and Singapore.  In addition to this strategic consulting partnership, Orchestrall has become an Approved Reseller of PMI’s On Demand, Distance Learning, and classroom training services.

Rebecca Seddon, Managing Partner PMI says, “Our new partnership is the culmination of over 20 years of association of our people.  Our philosophy, practice, and dedication to our customers are completely matched, while our skills, capabilities, and geographies will generate results and opportunities for our clients.”

“I am very excited to expand our expertise and coverage in Europe, and in broad industry sectors.  I also look forward to helping our Life Sciences clients worldwide, combining the best-in-class performance improvement training resources from PMI with our Life Science and Healthcare strategic consulting,” says Ian Hau.  “Both organizations are best-in-class with complementary expertise and coverage.”

For more information, contact PMI at and Orchestrall at


Orchestrall Care Network (“OCN”) is a Winner of Today’s Caregiver Magazine’s 2021 Caregiver Friendly® Award
May 23, 2021
Today's Caregiver


Today’s Caregiver, the first national magazine for all family and professional caregivers, and announce the 20th anniversary Caregiver Friendly® Award recipients. The Caregiver Friendly® Awards are designed to celebrate products, services, books and media created with the needs of caregivers in mind.

OCN is honored to have won a 2021 Caregiver Friendly® Award in the Service category. This award signifies that the value of supporting family caregivers, not only helping a caregiver care for their loved ones, but also improving his or her quality of life in the process.

"The average caregiver is responsible for over $40,000 in health related expenditures each year, in either personal or directed funds" Says Gary Barg, Today’s Caregiver magazine’s Editor-in-Chief, "This award is designed to help family caregivers recognize and reward those organizations who will care for them in as committed a manner as they care for their loved ones."

About OCN:

OCN provides family caregivers (“FCGs”) training and education, helps develop self-care skills, access to other professionals and community resources, and benefits of trusted support for those times when they just need a break. FCGs receive a badge for completing and demonstrating competency for chronic and acute health conditions. Having this knowledge not only reduces the stress on the FCG, it leads to reduced healthcare costs as the FCG can help patients maintain their highest functioning level while avoiding adverse events. Health systems, employers, and value based “at risk” providers are looking to the FCG as a key component in bending the cost curve for these patients.

Equally important is the health and well-being of the FCG. OCN provides for wellness, spiritual, and physical support tools, and education for the FCG to help in caring for themselves. This leads to lower stress and a healthier lifestyle for the FCG ensuring they will be capable of continuing their crucial role as a FCG.

About The Caregiver Friendly Awards:

Caregiver Friendly® Awards are presented by Today’s Caregiver magazine to celebrate outstanding books, media, products and services designed with the best interest of the family caregiver in mind.  Today's Caregiver magazine, launched in 1995, is published by Caregiver Media Group, which also produces the Fearless Caregiver Conferences, and The Fearless Caregiver book which teaches caregivers how to become their loved one’s fearless advocates within the healthcare system.


Orchestrall Client Genesis HealthCare Announces Chinese Subsidiary Sale
April 24, 2018
Kimberly Marselas, McKnight's

Genesis HealthCare announced Monday that it has agreed to sell a controlling stake of its Chinese subsidiary, GRS-HS, to Riswein Health Industry Investment Co.

The transaction, expected to net Genesis $30 million for 51%, is slated to close in the first quarter of 2019, pending regulatory and licensing approvals.

The company's three-year-old venture in China provides rehabilitation therapy services in 12 facilities in Hong Kong, Shanghai, Beijing and several other cities. The deal comes as Genesis attempts to restructure itself domestically after an extremely rough financial spell.

In a press release, Genesis said GRS-HS will seek approval to operate as a new, wholly owned foreign entity in China. GRS-HS expects the process to take about nine months to complete. As that process wraps up, Riswein is expected to lend GRS-HS $5 million for daily operating expenses.

After the sale is completed, Riswein and GRS-HS will use the $30 million cash infusion to further fund expansion in China, Genesis said.

“We have made significant headway introducing rehabilitation to China,” Genesis CEO George V. Hager Jr. said. “We are excited to partner with Riswein, who with their local resources and expertise will help us take GRS-HS to the next level.”

Lucy Han, CEO of Riswein, called the opportunities endless.

“As the Chinese population is aging, there is tremendous demand for rehabilitation services,” she said in the announcement. “We could not think of a better partner to help us expand rehabilitation services and design healthcare solutions throughout China.”

China-based Riswein provides health management, elderly health and rehabilitation, and health education and training services, according to Bloomberg.

Genesis HealthCare is one of America's largest post-acute care providers with more than 450 skilled nursing facilities and assisted/senior living communities in 30 states.

See original McKnight's article here. Genesis press release here. Additional coverage of the April 23 announcement on 4-Traders and Skilled Nursing News.

See also Executive Q&A interview with Genesis CEO and The Philadelphia Inquirer, regarding the China venture here.


Why China Needs What Philly Has
January 11, 2017
Jane M. Von Bergen


In the United States, it's common for people with hip or knee replacements to move from a hospital to a rehab center or get therapy at home. Not so in China, which is why Genesis HealthCare Inc., in Kennett Square sees Mainland China as its new frontier. Genesis operates 500 nursing home and rehabilitation facilities in the U.S. and runs a rehabilitation services business, contracting to provide 21,000 full and part-time therapists at 1,700 sites.

"We're the first post-acute rehab company in Mainland China," said George V. Hager, Jr., the chief executive of Genesis, which employs 800 at its headquarters in Kennett Square and 90,000 around the nation. Genesis now operates about a dozen facilities in China.

"We were asked by a company based here in Philadelphia -- Orchestrall, led by Ian Hau," Hager said, during our Executive Q&A interview in Sunday's Philadelphia Inquirer. "They are trying to facilitate U.S. engagement in China." (Orchestrall is based in Conshohocken.)

Genesis' board was stunned by the idea, at first, but decided to take its PowerBack format to Asia. PowerBack centers are strictly rehab, with most of the patients coming from hospitals and leaving in less than 24 days.

"Over there it's called Spring of Power and the facility was built by the government," he said. "We just operate it."

"We operate a concept that is a vitality center, which is a combination of an outpatient clinic and a wellness center. And then, we also in a joint venture with a company, BangEr Orthopedic Hospital Group, operating the therapy units in their hospitals."

Von Bergen: It's unusual for Genesis to come in as an operator rather than an owner.

Hager: It's so difficult to own anything, especially any kind of bricks and mortar in China.

Von Bergen: Do they have a government payment system like Medicare or Medicaid?

Hager: They have a government payment system. The interesting thing about China is there is a growing middle class, so there is a lot more access to a true private pay. Also, there is a growing health insurance infrastructure in the country as well as the middle class grows. Government payment and private pay.

Von Bergen: What's the big difference in how they take care of people?

Hager: In China, the existence of this type of asset is very, very limited. Virtually all of their health care is in the hospital. They will have two and three- week lengths of stay and then, once the patient is discharged, very little supporting infrastructure back in the community. What we are trying to do is accelerate a way to create this type of infrastructure because their demographic issues are worse than ours. There are a lot more people and there's a lot less support.

Von Bergen: Other differences?

Hager: The scale is unbelievable. A big hospital here would be 400 or 500 beds. Hospitals there are 1,000 or 2,000 beds. Population density in these major cities is hard to comprehend. The issue is that everything happens in the hospital, and the concept of rehab is really not necessarily yet embraced. But I think the country is understanding the value of getting people out of the hospital back into the community with the right infrastructure.

I think there is a real opportunity for us to spread the intellectual property around health care that we have developed over our 30 years in business into a country that really is in desperate need for what we have here and they are embracing it.

Von Bergen: How so?

Hager: They've so embraced our idea to build their infrastructure that things aren't mired in bureaucratic and regulatory. Once the government supports you -- you need that, it's a foundational requirement -- but once they support you, you have much greater ability to build.

Read the original article here.

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